Privacy Policy

Information Collection

We collect information you provide directly to us, such as when you schedule an inspection, submit a Home Energy Score report, use our AI Chat, or contact us. This may include your name, email address, phone number, and property-related information.

Use of Information

We use the information we collect to provide our services, respond to your inquiries, improve our offerings, and communicate with you about appointments and reports.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell your personal information. We may share information with service providers who assist us in operating our business (e.g., scheduling, analytics) under confidentiality agreements. We may also disclose information when required by law.

Data Retention & AI Chat

When you use our AI Chat, we may store your email address and conversation logs for up to 12 months strictly for quality improvement and customer support purposes.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking

We may use cookies and similar technologies to improve your experience on our website, analyze usage, and deliver relevant content.

Contact Us

If you have questions about this Privacy Policy, please contact us at info@ambience.house.